This Privacy Policy describes how menlohomegarden.com (“Menlo Home & Garden,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

We may also collect additional details if you contact us for support or customer service.

Personal Information refers to data that can identify you as an individual. Below are the categories we collect and their purposes:

Device Information

Examples:

Browser type/version, IP address, time zone, cookie information, pages viewed, search terms, and how you interact with the Site.

Purpose:

To display the Site correctly for your device and to analyze traffic to improve performance and functionality.

Source:

Collected automatically using cookies, log files, web beacons, and other tracking technologies.

Disclosure:

Shared with analytics and hosting providers (e.g., Google Analytics).

Order Information

Examples:

Name, billing address, shipping address, payment information (including partial card details), email, and phone number.

Purpose:

To process your orders, handle payments, arrange shipping, provide invoices and confirmations, communicate with you, verify orders for fraud, and offer product updates or promotions.

Source:

Collected directly from you during checkout.

Disclosure:

Shared with trusted payment processors, shipping carriers, and service providers assisting with order fulfillment and fraud prevention.

Customer Support Information

Examples:

Name, contact details (email or phone), and details of your inquiry.

Purpose:

To respond to and resolve your questions or service requests effectively.

Source:

Collected directly when you contact us.

Disclosure:

Shared with internal departments or trusted service providers as necessary to handle your request.

2. Minors

Our Site is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors. If you believe a child has provided us with their data, please contact us at contact@menlohomegarden.com, and we will promptly delete it.

3. Sharing Personal Information

We may share your personal information with trusted service providers to help us operate our business and fulfill your orders.

We may also disclose information where required by law or to protect our rights, customers, or systems.

4. Behavioral Advertising

We may use your personal information to deliver personalized marketing and targeted advertising you might find relevant.

To opt out of personalized ads:

5. Using Personal Information

We use your information to:

  • Process and deliver orders
  • Manage customer accounts and support requests
  • Improve website performance
  • Prevent fraud and ensure secure transactions
  • Send order updates, promotions, or newsletters (where consented)

6. Data Retention

We retain personal data only as long as needed to fulfill the purposes outlined above or as required by law.

You may request deletion of your data at any time by contacting us.

7. Automated Decision-Making

We may use limited automated systems for fraud prevention (e.g., temporarily blocking flagged IP addresses or credit cards).

These decisions do not have legal or significant effects on you.

8. Your Rights (U.S. Residents – CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA/CPRA):

  • Right to Know what personal data we collect and how it’s used
  • Right to Access and receive a copy of your personal information
  • Right to Request Deletion of your data (with certain legal exceptions)
  • Right to Opt Out of the sale or sharing of your information
  • Right to Correct inaccurate information

To exercise these rights, please contact us at contact@menlohomegarden.com.

We may need to verify your identity before processing your request.

9. Cookies

We use cookies and similar technologies to improve your browsing experience.

You can manage cookie preferences in your browser settings, but disabling them may affect website functionality.

Learn more about cookies at www.allaboutcookies.org.

10. Do Not Track

Our Site does not respond to “Do Not Track” signals due to a lack of uniform industry standards.

11. Changes

We may update this Privacy Policy periodically to reflect business, legal, or regulatory changes.

The updated version will be posted on this page with a revised “Last Updated” date.

12. Contact Us

For any privacy-related questions, data requests, or complaints, please contact us:

Menlo Home & Garden

📍 914 W Congress St, Tucson, AZ 85745, United States

📧 Email: contact@menlohomegarden.com

📞 Phone: +1 520 447-0584