Payment Policy
At Menlo Home & Garden, we aim to provide a safe and convenient shopping experience for all our customers.
This Payment Policy outlines the accepted payment methods, billing practices, and other important information regarding transactions made through our website menlohomegarden.com.
Accepted Payment Methods
We currently accept the following secure payment options:
- Major credit and debit cards (Visa, MasterCard, American Express, Discover)
- Secure online payments processed through trusted third-party providers (e.g., Stripe, PayPal, or similar)
Payment Terms
- All payments must be made in full at the time of purchase before your order can be processed and shipped.
- Prices are displayed in U.S. Dollars (USD) and include applicable taxes where required by law.
- By completing a transaction, you confirm that you are the authorized holder of the payment method used.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email with the details of your purchase.
If payment cannot be verified or is declined, your order will not be processed, and you will be notified promptly.
Fraud Prevention
To protect against fraudulent activity, we reserve the right to request additional verification (such as proof of ID or billing address) before fulfilling certain orders.
Any suspicious or fraudulent transactions may result in order cancellation and possible reporting to relevant authorities.
Billing Information
Customers are responsible for ensuring that all billing and contact details provided during checkout are accurate and up to date.
Incorrect or incomplete information may cause delays in order processing or shipment.
Refunds
Refunds for returned or cancelled orders will be processed back to the original payment method used at checkout.
Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Contact Information
For any questions or concerns regarding payments, please contact us:
Menlo Home & Garden
📧 Email: contact@menlohomegarden.com
📞 Phone: +1 520 447-0584
📍 Address: 914 W Congress St, Tucson, AZ 85745, United States